Privacy policy

Welcome to Solarsgleam. We are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

  • Personal Information: Includes name, email address, phone number, and payment details provided during transactions.
  • Browsing Data: Information about your browsing behavior and preferences collected through cookies and similar technologies.

2. How We Use Your Information

  • Transaction Processing: To process purchases and manage orders.
  • Service Improvement: To enhance our website and services based on user feedback.
  • Communication: To send updates, promotional materials, and respond to inquiries.
  • Personalization: To offer personalized content and recommendations.

3. Sharing Your Information

  • Service Providers: We may share information with trusted partners who assist us in operating our website and processing payments.
  • Legal Requirements: We may disclose information if required by law or to protect our rights.

4. Security Measures

  • Technical Measures: Use of encryption and secure servers to protect your data.
  • Organizational Measures: Internal policies to ensure access is restricted to authorized personnel only.

5. Cookies and Tracking Technologies

  • Usage: We use cookies to enhance your browsing experience and analyze site traffic.
  • Management: You can control cookie preferences through your browser settings.

6. Your Rights

  • Access: You can request access to your personal information.
  • Correction: You can request correction of inaccurate or incomplete information.
  • Deletion: You can request deletion of your personal information under certain conditions.
  • Restriction: You can request restrictions on the processing of your information.

7. Third-Party Links

  • External Sites: Our website may contain links to third-party sites. We are not responsible for their privacy practices.
  • Review Policies: We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Retention

  • Retention Period: We retain personal information only as long as necessary to fulfill its purpose or as required by law.
  • Deletion: We securely delete or anonymize information once it is no longer needed.

9. Children's Privacy

  • Age Restriction: Our website is not intended for children under 13 years old.
  • Information Collection: We do not knowingly collect information from children. If discovered, we will take steps to delete it.

10. Changes to This Privacy Policy

  • Updates: We may update this policy to reflect changes in our practices or legal requirements.
  • Notification: Changes will be posted on our website with an updated effective date.

11. Contact Us

  • Inquiries: For any questions or concerns about this Privacy Policy, please contact us at [email protected].

12. Data Protection Officer

  • Role: The Data Protection Officer is responsible for overseeing compliance with data protection laws.
  • Contact Information: For privacy-related issues, you may contact the Data Protection Officer at [email protected].

13. International Transfers

  • Data Transfers: Your information may be transferred to and processed in countries outside your own.
  • Safeguards: We take steps to ensure that your information receives the same level of protection in those countries.

14. Consent

  • Consent: By using our website, you consent to the collection, use, and sharing of your information as described in this policy.
  • Withdrawal: You may withdraw your consent at any time by contacting us, but this may affect your ability to use certain services.